Automatically send messages based on a customer’s unique experience with your brand. Show images of the products they viewed or recommend something different. Offer limited time deals. Start engaging conversation that drive real value.
Messages sent through Facebook Messenger are surfaced with a Push Notification and prominently displayed within Facebook. That’s why our customers see an 80% average open rate. Stop shouting through the noise. Start converting real customers with quality conversations.
Hate typing your email on mobile? Your customers do too. ShopMessage allows your customers to opt-in with one click. No more filling out forms. No annoying popups. No fumbling with small keyboards on mobile.
Measurable results, easy campaign configuration.
Real results mean real numbers. See how ShopMessage is growing your business every hour of every day.
Target and send campaigns to specific users. Want to reach 18-36 year old women who live in New York? No problem. Want to wish your customers a happy birthday? Done.
Let customers subscribe to notifications when a product is out-of-stock.
56% of people would rather message than call customer service. Improve response time and customer happiness by allowing customers to ask questions while browsing on site. Automatically respond to frequently asked questions.
Use the ShopMessage recommendation engine or plug into an existing recommendation service provider.
When a product that a customer has expressed interest in goes on sale, let them know via personalized reminders.
Message customers when they’re most likely to click and purchase.
GDPR compliant. Enterprise grade security. Single-sign on (SSO) and Active Directory, LDAP, ADFS, SAML integration. Multi-factor authentication.
Send customers directly back to their cart from Facebook Messenger with one-click.
Give customers that extra nudge to complete their order. You can even add a discount coupon code as a seamless part of the checkout experience.
Our world class support team is always ready to help. You’ll always be in touch with the folks who actually built ShopMessage.
One-click opt-in means no more typing emails. No annoying popups. No fumbling with small keyboards on mobile. 90% opt-in rates.
" ShopMessage blows away all the competition! We previously paid for one of the big name premium email cart abandonment services, but were shocked to see ShopMessage's FB Messenger flows drive 10X the sales we saw with email! "
Yes! In fact, we strongly recommend all users personalize their message to match their brand’s voice to create a truly personal feel for the customer.
Definitely! ShopMessage starts the conversation, and you can jump in anytime you like.
Absolutely! ShopMessage sits right alongside Shopify’s Messenger integration or any other Messenger bot.
A messenger bot is a tool that allows your Facebook Page to send out messages and respond to users automatically, based on rules you set up.
If a visitor is logged into Facebook on their browser (as most visitors are) then they simply tick a checkbox to be opted into Facebook Messenger messages powered by ShopMessage. Once your brand is approved by Facebook then the checkbox is automatically ticked.
Tired of having your emails end up in spam? Crossing your fingers that your email will hit the inbox? Spending lots of money for retargeting? Facebook Messenger bot solves this problem by providing a private channel of communication with each user. It’s instant and interactive, and no message is ever lost. Facebook Messenger boasts over 1 billion active users, 80% open rates, and 50% clickthrough rates.